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Chicago 2024

Terms & Conditions

Refund Policy

There are no refunds. Unfortunately, there are no exceptions. However, during registration, on the payment page, you have the option to purchase ACTIVE Refund.  This will allow you to cancel your registration and receive a refund.  Please take the time to review the Terms & Conditions (https://refund.active.com/termsandconditions-current) of this product before making your selection.  We strongly recommend you choose this option for the most flexibility.  We recognize that injuries and unforeseen events can happen. If you choose not to purchase ACTIVE Refund and cannot race, please refer to our Deferral & Transfer options

Deferral Policy

There are no deferrals.  Unfortunately, there are no exceptions.  We strongly recommend that you consider choosing ACTIVE Refund (see above)

Transfer Policy

You may not give or sell your number to anyone else. However, bib transfers are allowed for an administration charge of $25 and must be processed through your ACTIVE MyEvents account no later than June 30, 2024. If you transfer your bib, you will receive a refund (minus the $25 administration charge) once the new participant signs up. The new participant will need to pay the full entry fee at the time of the transfer.  Log into your ACTIVE.com account and select “Transfer registration” to begin the process. If you have any questions, please email [email protected]

SMS Policy

If you opt into SMS Marketing messages, you will receive recurring marketing, promotional messages and abandoned cart reminders. Your consent to receive marketing text messages is not required as a condition of purchasing any goods or services. Message and data rates may apply. Text the single keyword command STOP to cancel at any time. You’ll receive a one-time opt-out confirmation text message. For Service support or assistance, text HELP or email us at [email protected]. For all questions related to our SMS Service, please get in touch with us at: 339-707-7465 or email us at: [email protected].

Terms and conditions are subject to change at any time without notice.

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